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| American Express Reviews | |
 Anonymous |
American Express - Fraud department
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
The people who open the cases for fraud department- american express 800-528-2121. DO NOT TAKE THE INFORMATION PROPERLY. take too long to verify a change and do not send the email...
#317705
May 10, 2012
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13
|
 Anonymous |
American Express - Corporate Customers Beware!
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
Recently I had 8,000.00 U>S> charged to my amex Corporate card for Japan Airline tickets which I did not buy. Amex Fraud notified me and said the charges were denied. No problem, I...
#297984
Feb 17, 2012
|
239
|
 Anonymous |
American Express Application Process is Worthless
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
American Express may have the most worthless application process I have ever encountered. When submitting an application online I am told I will receive a decision wit...
#295529
Feb 08, 2012
|
242
|
|
|
 Ajwarg |
American Express - Ameerican Express poor customer service
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
A word of warning for those of you that are excited about the option to transfer point to Aeroplan/Air Canada. I have been a long time card user and just transfered the advertized ...
#291497
Jan 24, 2012
|
260
|
 Jevi |
American Express --Leave them at home!
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
After years of applying and being rejected for an American Express (AE) card, I finally received a letter saying I was preapproved. I was skeptical because I had some late payment...
#287348
Jan 08, 2012
|
332
|
 Sebeticus |
American Express Lies about Gold Card
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
Amex lied to me too about the Gold card before I opened it under a promotion. First they said I could get the promotion value in cash which was untrue. Second, they told me the e...
#285095
Dec 30, 2011
|
399
|
 Tal1234Tal |
American Express Travelers Cheques-- Refund refused despite police report.
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
A few months ago $1,350 in traveler's checks was stolen from me during a trip to Thailand along with a few other things from my bag. I did the right thing and reported the checks ...
#284928
Dec 29, 2011
|
405
|
 Anonymous |
American Express Lies
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
Never missed a payment. I am a Gold card member for almost 20 years. Called Amex in advance of a big charge and was told the pay over time option was available on Friday November ...
#277849
Nov 28, 2011
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405
|
 Anonymous |
American Express foreign fraud
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
A foreign charge in EUR was incorrectly debited to my Australian American Express credit card. When I queried this amount, it was then refunded, again in EUR. However as it is an A...
#277500
Nov 27, 2011
|
316
|
 Lukehawt... |
American Express bait and switch
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
The day I recieved my new AMex gold card I received a new offer in the mail for $250.00 in restaurant certifictaes if I sign up for the Amex card. I called right away and told them...
#276900
Nov 23, 2011
|
309
|
 Anonymous |
American Express - Can't seem to get my address change done properly
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
When I tried to explain to your lousy Fraud department who I was and that I had just moved and some one at American Express must nott have made my request that my address be change...
#273405
Nov 07, 2011
|
394
|
 Karenkat... |
American Express Lies !!!!!!
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
DO NOT BELIEVE WHAT AMERICAN EXPRESS TELLS YOU BY PHONE-THEY LIE! I have been a loyal customer of theirs since 2006-never missed a payment. I had an unexpected financial bump due t...
#269337
Oct 20, 2011
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459
|
 Cturne1@... |
American Express - Deceptive credit practices
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
I am writing to complain about American Express.
I applied to open an American Express credit card toward the end of August, and was approved for a $3700 li...
#269206
Oct 19, 2011
|
426
|
 Anonymous |
Bait and Switch American Express and Ritz Carlton
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
On line package booking with AMEX card advertised for $299. Well, big surprise, when you call to reserve, you are told the rate is $494!!Was told it was based on availability...
#262923
Sep 19, 2011
|
409
|
 Divemast... |
American Express
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
In March 2011 I was starting a new business and needed extra cash to get up and running. Just as I was getting back on my feet and started working again American Express notified ...
#256555
Aug 19, 2011
|
302
|
 Jcl3651 |
American Express - AMEX Auto plan
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
I carried a balance of $1 ,500 on Amex charge from December 2010 made payments of $300-350 until March 2011 AMEX contacted me and I set up a payment plan explaining I had been unem...
#255960
Aug 16, 2011
|
481
|
 Admirero... |
American Express - used to be so good...
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
15 year customer of Amex, perhaps $500,000 of personal and business transactions, perhaps $1,000,000 in transactions through my business, payments generally very good, occasionally...
#250482
Jul 21, 2011
|
545
|
 Freddy |
American Express - Refusal to Honor Agreements
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
After being a card carrier for more than 35 years I found myself in financial straits and contacted American Express to try to work out a payment plan.After numerous ca...
#250366
Jul 21, 2011
|
352
|
 Gacon60004 |
American Express - 45 YR CARDHLDR FOR AMER EXP "SCREWED"
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
Hav had Amer Express Card for over 40 yrs...missed a 39.00 pmt..and they
spent 2 months..having me copy, fax and email..account info..then told
me..they can't reinsta...
#249888
Jul 19, 2011
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553
|
 MitziG |
American Express - NO Common Sense Rule for AMEX
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
Today, I've spoken to Amex Reps regarding a charge I've agreed to but, will not transact until Oct 25. However, I feel that regarding the background of the transaction tha...
#248240
Jul 11, 2011
|
344
|
 VincentDem |
American Express Cancels Card, Hurts Credit History Despite Perfect Payment Record
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
American Express canceled my credit card and reported to my credit history "Account Closed by Credit Grantor" despite my perfect payment history with them.
I had a...
#248027
Jul 10, 2011
|
744
|
 Anonymous |
American Express does not stand behind customers
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
Amex did not "back us" concerning a dispute and sided with the merchant. Cymax charged us $190.00 to return/restock 6 bar stools that were cancelled and Cymax shipped them anyway. ...
#247167
Jul 05, 2011
|
455
|
 Anonymous |
American Express does not reconize phone orders! Be careful merchants!
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
American Express does not stand behind merchants accounts!Our floral shop does business via the phone, 100% and when their "clients" contact us for floral arrangements, event...
#247043
Jul 05, 2011
|
372
|
 Anonymous |
American Express - Cancelled w/o notification
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
So after 25 years, amex cancelled my credit card for "inactivity"., didn't notify me, I even called to make sure it was working, and activated it!!! I reached mexico, and no cr...
#245059
Jun 23, 2011
|
537
|
 Anonymous |
American Express - Deceptive Ads
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
Used deceptive ads when promoting Mother's Card flower with promotion code "Prager." Stated $19.95 plus tax, no mention of extra shipping charges Received bill from American Ex...
#240414
May 30, 2011
|
326
|
 Msaldivar |
American Express travel is ridiculous
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
On May 26 2011 I suppose to catch a flight from KRK Poland to PRG Czech Republic where I had connecting flight to JFK New York. Two days before my trip I checked my last email from...
#240378
May 30, 2011
|
371
|
 Anonymous |
American Express - Big business and little people who are us middle class fools
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
I recieved a letter letting me know that my credit limit was lowered on all my cards to (1000) one thousand dollar limit. I have been a customer for about (15) fifteen years and ...
#233200
Apr 19, 2011
|
722
|
 LorrieHale |
American Express Is Horrible
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
I was scammed by Trvelocity. They charged me for a hotel I cancelled and refused, absolutely refused, to refund my money. I requested an investigation and refund request with Ameri...
#228097
Mar 22, 2011
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435
|
 Daddydre07 |
American Express late fees
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
Dear American Express,
Please note that I will no longer be using your services or charging anything to your credit card. Because I was laid up sick in bed for 10 days, I w...
#224440
Mar 01, 2011
|
1078
|
 Rajbond11 |
American Express Misleading Billing Practices
5.0
P.O. Box 981540 American Express, Bill Payment,
P.O. Box 360001,
Fort Lauderdale,
FL 33336-0001 El PasoTX79998-1540
1-800-528-4800
https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd
I am planning on canceling my American Express Gold Card for which I pay $125/year because of their misleading practices which they do not admit to. My January 2011 statement and ...
#224288
Feb 28, 2011
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1628
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