When I tried to explain to your lousy Fraud department who I was and that I had just moved and some one at American Express must nott have made my request that my address be changed on 10 25-11 correctly they told me I had to go to a Bank and verify my identy. I've been a customer since 1977, I have never received such poor treatment. The gentle mans name I dealt with today Was Tobie. When I told him I was an invalid recovering from throat cancer he said I still had to go to the Bank. HOW TOBIE? You gerk.

I'm so made I'm considering closeing my account.

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