Home  »  American Express

American Express Reviews

Rating:
88 complaints

American Express Complaints & Reviews

American Express Reviews

Mains42s
American Express - Amercanexpress cancled my accountwith outtelling me
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

I yryed to use my american express card on day to pay my bill but i could not so i called them thetold me my account was closed i said why be because i was behind on other cards th...

#151107
Jul 15, 2009
850

Anonymous
American Express - GC Services and AMEX
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

I was working with AMEX on a settlement with my account that I have had since 1989. AMEX said that they were requesting a settlement from their department. The next thing I know ...

#150783
Jul 06, 2009
989

Speck
American Express - Oh no you did'nt
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

I was curious...so when i logged on to order...i found this site. so, i'm not ordering the jeans from komora. i once ordered that 'peg egg' and they have sent every other sc...

#150621
Jul 02, 2009
669

Anonymous
American Express - Threatened to engage my exwife in my financial problems to collect my AMEX bill.
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

Caller from Allied Interstate threatened to contact my exwife and her husband to motivate me to resolve my debt with AMEX. His words were "how happy will her new husband be when he...

#147235
Apr 06, 2009
573

AlexandraW
American Express - A very generic solution !
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

I often purchase things online, but I now NEVER get anything that says free trial w/ payment of only S&H or contract for any future purchases. Once after guaranteeing a B&B reserv...

#145892
Mar 02, 2009
636

Anonymous
American Express fooled/tricked me into paying off my deceased husband Gold and Optima account.
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

My husband passed away and I called american express to report his death and was told by the rep. I was speaking with they were going cancel both of his accounts but, I had to cont...

#141502
Nov 08, 2008
787

Buzzbean
Abused by American Express
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

It seems to me based on this forum and others that American Express is due to settle a class action lawsuit. I too have joined the ranks of highly paid, high credit sc...

#140746
Oct 23, 2008
702

LWebster
American Express - WARNING! AMEX is selling social security numbers of Business Holder's Empoyees
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

To my complete surprise, since I have always had perfect credit, collection companies that Amex sold bad debt off to, have been calling me to collect for a company that I work for....

#139897
Oct 18, 2008
1245

Serena
American Express Interest Rate Increases
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

Last month, and for the past so many years, my American Express credit card interest rate on new purchases was 11%. On the statement I received in the mail yesterday, the rate was ...

#138501
Oct 07, 2008
635

Brobb
Fraud is "not to be worried about" American Express
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

American Express, when I called them about a pre-approved application sent to my address but with another person's name (that does not exist), downplayed the potential for frau...

#135317
Sep 13, 2008
647

Anonymous
American Express - Trusted rewards
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

Me and several of my friends completed offers for a 500.00 AMEX gift card. They were completed in September and October of 2007. Todate we have not received this offer and continue...

#134175
Sep 05, 2008
550

Anonymous
American Express - Trusted rewards
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

Me and several of my friends completed offers for a 500.00 AMEX gift card. They were completed in September and October of 2007. Todate we have not received this offer and continue...

#134173
Sep 05, 2008
592

Anonymous
American Express - Same issue, same limit for years never late
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

Last year purchased a home and early this year took out a very small equity line, even in this market with a very conservative appraisal still have a LOT of equity. Yet Amex...

#132860
Aug 26, 2008
673

Morepiss...
American Express - Amex Bluecard - Ignore facts/complaints + impose fraudulent charges.
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

Despite many written complaints, Amex customer service and its CEO have blatantly ignored succinctly documented facts and imposed fraudulent fees and charges. Amex exec...

#132198
Aug 20, 2008
493

Dtandan
American Express
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

July 05 – while in Seattle, American Express would not authorize my hotel charge.Called them the next morning, they said, my balance was too high, so they decline...

#130203
Aug 04, 2008
796

Leo6311
American Express - Cancelled my card
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

I work as consultant have AMEX BUS & PERSONAL CARD. AMEX REDUCED MY BUS LIMIT TO 1500 - now out of blue cancelled my personal card. I make 100k + a yr only owe house and car pa...

#128673
Jul 23, 2008
723

Anonymous
American Express credit card office
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

After a series of phone calls, my husband called the1-800 number and was assured his account is inorder. Since that time we have gotten two more calls. Today, I lost it and c...

#127913
Jul 17, 2008
616

Umeresmail
American Express - Breach of promise by Account Protector Program Ameican Express
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

American Express has the Account Protector Program that claims to suspend all charges to your account for up to two years in case of involuntary unemployment. I signed up for it an...

#126609
Jul 07, 2008
2709

Emebadan
American Express Kills Business
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

American Express is trying to kill my business. In 2001, I took out an American Express/Costco business card. Over the last 7 years I have charged and paid off up to $...

#126197
Jul 03, 2008
670

Kal_2020
American Express ruins FICO & purchasing ability without warning
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

:( I've had this same experience with Amex twice within 6 months. I was with them since 1993 holding both the green standard card and the gold card. My Gold card had a l...

#123949
Jun 12, 2008
2280

Anonymous
American Express CUT CREDIT LINE AND DAMAGED MY CREDIT
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

I would like to file a complaint regarding American Express. I am a small business owner and I am extremely particular about my credit. With a lot of hard work, years in the making...

#122404
May 29, 2008
3261

Anonymous
American Express card reduced limit increased interest
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

Open costco american express - $5,000. credit limitreduced credit line to $2000 when balance due was$1,800. Called and told my credit reveiw wasnot proper - recei...

#115896
Mar 19, 2008
1166

Dunned S...
American Express is Dunning This Senior
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

I am an American Express Cardholder since 1976, an unexpected event occurred and I am catching up to the best of my ability. That is OK with American Express Customer Service, but ...

#115600
Mar 15, 2008
600

Anonymous
American Express - Given the Royal shaft after years of dedication
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

I had a American Express Blue card since its inception. My account was closed unexpectedly. I paid off my balance off to zero and for doing that, my account was closed. I immediate...

#114273
Feb 29, 2008
699

Sertimins
American Express fruad phone calls
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

I recently started receiving messages on my home answering machine about an urgent call from AMEX. Gave me a # to call back. I realized that the phone # does not match one back of ...

#113162
Feb 15, 2008
1756

Anonymous
American Express Bonus Program
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

American Express is great at marketing. Their TV adds look great and they send you all sorts of wonderful looking brochures to get you to enroll in new programs. Their ...

#111692
Jan 25, 2008
2463

Anonymous
American Express false advertising
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

The Am Ex TV commerical shows Tina Fey telling a representative on the phone, "No, I didn't make that charge." The rep says, "we'll take care of it." Sh...

#108622
Dec 10, 2007
2524

Anonymous
American Express - Amex Centurion Terrible Service at a HUGE price
5.0 P.O. Box 981540 American Express, Bill Payment, P.O. Box 360001, Fort Lauderdale, FL 33336-0001 El PasoTX79998-1540 1-800-528-4800 https://www212.americanexpress.com/dsmlive/dsm/int/contactus/personalcards.do?vgnextoid=c3d6c697b3bd

Please see my review of Amex Centurion as a credit card. It applies to travel as well.If you are a frequent traveler, you probably can do better on the internet and cal...

#107256
Nov 15, 2007
2652
< Prev 1 2 3Next >
Reviews 61-88 of 88

Related Information

Credit Cards
A credit card is a system of payment. It is named after the small plastic card. The card is issued to users of the system. The issuer lends money to the user to be paid later to the merchant. It is different from a charge card, since it does not require the balance to be paid off in full each month. It allows the consumer to 'revolve' his/her balance with the interest being charged. Almost all credit cards are issued by local banks or Credit Unions. They are of the same shape and size as indicated by the Standard. Credit cards are issued after an account has been approved by the credit provider. The validity of the card is verified using a credit card payment terminal or Point of Sale (POS) system. Sometimes poor security level of the credit cards and/or credit card systems can provide different possibilities for fraud. There's even such a thing as a black market for stolen credit card numbers, which are usually used quickly before the cards are reported stolen. So, be aware!

Featured Complaints