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1.4 Based on 91 reviews
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  • Customers like
    • Worse nighmare 5
    • Waste of my time 1
    • Were a great company until i became a fraud victim 1
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    • Customer service 16
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I am completely done with this company! I was solicited too many times to count concerning my new business and American Express's amazing business card opportunities. It has been a total nightmare of them promising things they don't deliver and, even though they are getting their money from me, they continue using threats and nasty methods of getting what they think they deserve. There is no fighting these types of companies and it is... Read more

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i was robbed of $202 by amex serve. on July 20th i went to take money out. and never revieved it. i call customer service for help and all they do is blame yhe next person. i called the atm company and they told me that they can see i never received my money but amex will not give me my money. its been 2 months and they still have no intention on giving me my money. Be very careful when dealing with serve. their not to good of a company and they... Read more

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You Can Not Trust American Express Anymore!
1 of 8

I been a recent victim of credit card fraud for the following charges on the following dates: GOLD CARD FRAUD 23005: APRIL 29TH, 2016: $20,000.00 CASE NUMBER: QA62458 APRIL 24TH, 2016: $5,000.00 CASE NUMBER: QA62458 APRIL 25TH, 2016: $5,000.00 CASE NUMBER: QA62458 MAY 31ST, 2016: $5,000.00 CASE NUMBER: QA62458 PLATINUM CARD FRAUD 23005: JUNE 15, 2016: $5,000.00 CASE NUMBER: QA62074 JUNE 19, 2016: $5,000.00 CASE NUMBER: QA62074... Read more

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American express serve card ain't *** and they hold your funds and when you call the rep always say they don't see anything pending, they need a trace number and all this ***. But have your funds held the entire time. No rep speaks a lick of english so why are they answering the phones about Americans funds. I've move to Discover where i don't have to put up with this ***. American express ain't no good. Read more

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Hi how you doing I've been calling American Express now for 2 hours and they still don't solve my problems and I just need to talk to the representatives of u.s.a to solve my problems because this people that answering my calls is from different countries if you can call me at my number (213)839-0071 and really need to talk to u.s.a representative thanks I really appreciate it and please call me

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I researched prepaid credit cards, and for my purposes for paying my bills online, Bluebird was the best choice. For 4 months everything went smoothly up until yesterday when I tried to load my card as usual with cash at Wal-Mart and couldn't. Calling customer service was painful, time consuming and essentially a waste of time. After 3 phone calls this is what I was told: My card was "validated" and could no longer deposit funds. They said... Read more

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Decreased my limit from $8000 to $1300 and would not give a reason. I sent in all requested documents plus extras that they required to raise it back but said they couldn't raise it back. Increased my usage drastically and lowered my score back to poor. WTF is that?!!!! Companies like this make it impossible to reach your credit goals. Read more

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Why after 23 years of loyalty to AMEX, do I have to sit on the phone for 3 HOURS trying to decipher someone on the other end of the phone. 6 representatives who say to ME "I AM SORRY CAN YOU REPEAT THAT"!!! I SAY "REPEAT WHAT I HAVE NO IDEA WHAT YOU JUST SAID!!!" Seriously amex is it so rough out there that you cannot give good ole Americans jobs here to do your customer service?? Why are Americans using a credit card that has outsourcing to... Read more

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I have an American Express gift card I received as a rebate from Sprint. The card had to be activated twice and even then would not accepted in many places. It was forgotten until recently. That is when I discovered American Express was STEALING $3.00 a month from me for not using it. AE customer service called it a service charge. If I am paying for service I expect to get something. I received no notifications and I received no... Read more

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I had a car broken into and wallet stolen. My card was used within 20 minutes (charge appeared on iPhone) before I could get home and report it stolen. A charge was made at Bloomingdales (charges at bloomingdales done with a chip are NEVER ID checked! as long as the card is not reported stolen). After 7 calls AMEX finally removes the charge but Bloomingdales kicked it back as not a fraud charge. Then it appeared on my account again. It is now... Read more

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