The last 5 digits of my card is 61002
I have received the statement for the month of July (07/29/2018) for an amount of 439.18
whereas the amount I had spent was only $403.19
the non-plan balance: 237.63 and plan balance is 165.56 totaling to $ 403.19
When I try to call customer care, they make wait for long hours and then keep juggling the call between collections department & customer care
I am totally fed up with the service and forced to write a complaint on the consumer affairs forum.
I want this to be resolved at the earliest as AMEX team is not at all supporting in clearing this issue
Reason of review: Pricing issue.
Monetary Loss: $37.