Product: American Express Account Clear all filters (76 of 76 reviews match)
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1.0
Details
I filed a complaint with Consumer Financial Protection Bureau regarding a charge that was supposedly settled and still appeared on my American Express account. They retaliated by changing their opinion of the disputed charge in the vendor favor. The letter had...
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2 comments
Anonymous
#1751433

I agree with what you said

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Review
#1609742 Review #1609742 is a subjective opinion of poster.
Product
American Express Account
Reason of review
Damaged or defective
Loss
$520
Preferred solution
Full refund
1.0
Details
They are going to bring down AMERICAN EXPRESS COMPANY IT IS OWNED BY A LENDING COMPANY IN INDIA THAT IS WHY YOU REARLY SPEAK TO A ENGLISH SPEAKING PERSON THAT IS WHY YOUR APPLICATION ARE DENIED OR LOWER THEY ARE TERRIBLE LIARS AND BELIEVE IT OR NOT BEEN WITH THEM 20...
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1 comment
Anonymous
#1682023

OMG your an idiot - when you can figure out how to use Google please do so so you won’t look like the total idiot that you really are

Review
#1510485 Review #1510485 is a subjective opinion of poster.
Product
American Express Account

American Express in San Angelo, Texas - My account is locked,how do I unlock it

I need help unlocking my account
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Review
#1502561 Review #1502561 is a subjective opinion of poster.
Product
American Express Account
Reason of review
Damaged or defective
I was switched from a Visa to an American Express Card without my knowledge. I had a visa card I had not used in years, that was set up for auto pay. They sent it to my old address for 2 months. then I received a phone call from someone claiming I owed money to...
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Review
#1414302 Review #1414302 is a subjective opinion of poster.
Product
American Express Account
Pros
  • I never even wanted the card
Cons
  • Billing errors not corrected
  • Incompentent customer service
  • Inability to resolve a problem that cost me time and oney
Reason of review
Poor customer service
Loss
$169
Preferred solution
Price reduction
Tags
  • Billing Issues
This is what American Express sent me Recently you inquired about your charge(s) from your American Express Prepaid Card in the total amount of $197.00. Based upon our investigation we have determined that no error occurred and that transaction(s) in question was...
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Review
#1282959 Review #1282959 is a subjective opinion of poster.
Product
American Express Account
Reason of review
Problems with payment
1.3
Details
Erroneously sent 2 payment to AMEX in April and contacted them to reverse the extra payment. The May statement comes in and the pay in full amount includes the current charges plus the amount of the payment that was reversed. After spending 2 hours in a chat session...
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Review
#1268233 Review #1268233 is a subjective opinion of poster.
Product
American Express Account
Reason of review
Problems with payment
Loss
$1500
Loyal AMEX customer for over 30 years. Excellent payment record. Missed a payment. Next statement said pay by date for the total of two months. AMEX suspended the account 8 days before due date based on prior month deadline, but Statement does not indicate that the...
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Review
#1264849 Review #1264849 is a subjective opinion of poster.
Product
American Express Account
Reason of review
Problems with payment
1.0
Details
February 21 at Called today and we got a charge on my card I spoke to customer service rep this is how is reply to what the heck do you want me to do I said well after 20 years this is the customer service that I received so much money spend on the card I called to speak with her supervisor and all he could say was OK Close your account this is the service after 20 years . The sad thing is you expect better service from American Express...
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Review
#1194686 Review #1194686 is a subjective opinion of poster.
Product
American Express Account
Pros
  • Waste of my time
Reason of review
Poor customer service

American Express - Locked out of my account

Tried using it when the servers were down and now im locked out of my account.
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Review
#1192346 Review #1192346 is a subjective opinion of poster.
Product
American Express Account
Reason of review
Damaged or defective

Contact American Express Customer Service

Website:
www.americanexpress.com
Mailing Address:
P.O.Box 981535
El Paso, Texas 79998-1535
United States
Phone:
(800) 528-4800
All American Express Contacts

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Every time I've used my American Express card I have to deal with some militant employee. I was cleared for credit and now they want to "check" every transaction I make. I'm running a business and do not need them to micro manage me. This company will go away as new...
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Review
#1183952 Review #1183952 is a subjective opinion of poster.
Product
American Express Account
Reason of review
Poor customer service