Product: American Express Account Clear all filters (0 of 72 reviews match)
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Bluebird by American Express deception
Bluebird by American Express deception
Bluebird by American Express deception
Bluebird by American Express deception
Bluebird by American Express deception
They had no problem accepting the money and charging the merchant fees for accepting American Express cards. This company needs to be stopped with the deceptive business they are running. I filed a claim with the federal banking commission and will be exploring other...
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1.0
Product
American Express Account
I didn't like
  • Bad service and incompetence
  • Inability to speak english
  • Unhelpful customer service
#980137
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Someone tried to use my American Express number in Colorado. Money was transferred from my checking account to the American Express Card. The transaction did not go through. I have talked to 10 different customer service reps since 10/30/16. I have been on the...
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1.0
Product
American Express Account
I didn't like
  • Customer service
#956426
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If u make a good comment about this company you must work for them because this card is the worst.They have been stealing my money , holding my money and allowing 7 or more unauthorized transactions on my account since Oct 28th. This place is a fraud and scam artist...
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1.0
Product
American Express Account
I didn't like
  • Allowed unauthurized charges to my card
  • Steal your money
  • Card level benefits not visible
#956026
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I had a car broken into and wallet stolen.My card was used within 20 minutes (charge appeared on iPhone) before I could get home and report it stolen. A charge was made at Bloomingdales (charges at bloomingdales done with a chip are NEVER ID checked! as long as the...
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Anonymous
Anonymous

THIS IS BY FAR THE WORST COMPANY I HAVE EVER DEALT WITH IN MY ENTIRE LIFE MY CARD WAS STOLEN ON 8/6 AND UNLESS U HAVE ANOTHER SERVE CARD IN UR NAME OR KNOW SOMEONE WITH A SERV...

2.5
Product
American Express Account
#901297
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i made an online payment of 2k for a xmas present I had charged. The bank sent a duplicate payment with the EXACT same time stamp. When I found my acct wiped out, while stuck in Spain during the blizzard, their CS handed me over to their Global Assist. I didn't want...
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Product
American Express Account
#782165
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American Express Account Review

They said they cannot dispute a charge...won't even try. Second, a declined transaction (vendor didn't accept it) is still being held by amex for 8 days...no notice....so my approved purchase will be declined (when they decide to submit it) due to this ridiculous hold. I tried the transaction twice so of course they are holding both of those tries.
1.0
Details
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Product or Service Quality
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Product
American Express Account
#748371
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I had a serve account for about 2 years. Had my check direct deposited and used it for things like groceries and gas. In the span of one month my card (2 different ones) were used at the same gas station. It was all resolved. On Thursday I received an email saying...
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1.0
Product
American Express Account
#735785
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Be careful with this card. I had a Serve account for about 3 years. On Thursday, 11/12 I received 2 emails from Amex Serve telling me that my account had been locked due to possible fraud. I called as soon as I saw the emails, about 7:00pm. Since then I have called...
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1.0
Product
American Express Account
#734897
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I have bluebird, not because I can't get a bank account, but because I don't trust banks. Since I started having this account two years ago, I've had several times when my account balance is way lower than what I think it should be. Every time I call in, they nicely...
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Ladysmith,Wisconsin
Product
American Express Account
#734629
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Fw: WHY IGNORING my emaiLPeople reda moselhiyAug 5 To OPTIMA CUSTOMER ----- Forwarded Message -----From: reda moselhiy To: OPTIMA CUSTOMER Sent: Monday, 27 July 2015, 9:54Subject: Fw: WHY IGNORING my emaiL Dear Optima CardI Would very much appreciate it if I...
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Anonymous
Anonymous

Dear Reda,Looks like you got a fake mail from someone designed to get your personal details!Amex and all other banks and card agencies NEVER send this type of mails!Daniel

Product
American Express Account
I didn't like
  • Incompentent customer service
#683360
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