American Express Bluebird Prepaid Card Reviews

1.4
(3 reviews)
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I researched prepaid credit cards, and for my purposes for paying my bills online, Bluebird was the best choice. For 4 months everything went smoothly up until yesterday when I tried to load my card as usual with cash at Wal-Mart and couldn't. Calling customer service was painful, time consuming and essentially a waste of time. After 3 phone calls this is what I was told: My card was "validated" and could no longer deposit funds. They said...
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1.6
I didn't like
  • Being lied to
  • Deliberate misinformation and foreign customer service
  • Way they handled things
#910763
I had a American Express Pre-Paid Bluebird Card. On 21 Jul 16 I notice an unauthorized transaction for $275 to MADAME TUSSAUDS LONDON ONLINE. I immediately contacted AMEX and the vendor about the fraudulent transaction. I was told by AMEX that I needed to close my card and they will re-issue me a new in 7 days and that when the transaction on my account is no longer on hold I can submit fraudulent claim. So I did, On the 24 Jul 16 informed AMEX...
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Anonymous

Anonymous Somewhat same issue, i had $700 in three different charges done on my card by Verizon! Verizon gave me a transaction number staying they refunded the $$ back to American Expr...

1.0
I didn't like
  • Customer service
#891095