American Express Credit Card Reviews and Complaints
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Customers Like
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American Express - They are insane
I informed American Express details including name and how pin number was obtained and I was informed that I authorized charges even after I filed police report. They refused to return money.
Product
American Express Credit Card
They raised my apr due to low credit score which has been low for a long time but now they are raising it ( trolling for more ways to make &)? Anyways I am pissed because I've been a customer since 2004.I tLked to to customer service & told them that and it apparently...
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Product
American Express Credit Card
Have being using my AMEX for more than 12 years without penalties, late payments, no issue at all.Taking care of it as my best card, we use it every single day (my wife and me) Today received a letter letting me know they will rise my APR from 8.99 to 14.99 just like...
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Product
American Express Credit Card
On 6/29 I got 2 emails from Amex that I was over the limit. I called 3 times. Each rep assured me I had a few hundred $ of open credit but I knew that could not be the case. I made payment by phone to go under the limit. On7/1 the phone system had finally caught up to...
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Product
American Express Credit Card
I liked
- Past product offerings
I didn't like
- There cust service and they kept giving wrong information
I decided to apply for a Marriott American Express CC, because I could see the benefit of accumulate my points just for staying at all the different hotels they own and the convenience of always knowing the level of service and stay they offer. I received my credit...
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American Express Credit Card
Was an American Express customer for 30 years. Paid an annual fee for my card continually and they want another fee for another card that they had tied to my originally card. Refused to honor their original commitment. Terrible customer service. Customer Care cut me...
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Product
American Express Credit Card
American Express Credit Card Review
They cancelled my card the day before my b wedding, while i c was i mexico and it was the only credit card i had with me, not happy at all, all necause i was 2 days late on my first payment and my bill was sent to my neighbors house!!
Product
American Express Credit Card
I only made one payment waiting for the other payment to be posted don't trust American Express they do not work well with customers. I will call corporate again this is the worst company I have ever done business in the 40 years that I've been doing business with...
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Product
American Express Credit Card
I never thought I'd be writing this type of a review about American Express but the situation with American Express Business card has deteriorated to the point where I have no choice. For years, I've only used an American Express Green and an American Express Business...
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Product
American Express Credit Card
I didn't like
- Customer support
At the Toronto Airport, an Amex rep told me to accept an Amex card saying that it was free for a year. Also that if I spend $500 during the first 3 months, I'd get 25, 000 Aeroplan points. Nobody told me that I had to keep the card active after that, so I cancelled it....
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Product
American Express Credit Card
I didn't like
- Deliberate misinformation at to pearson airport
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