American Express Credit Card Reviews and Complaints
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American Express - Please read others reviews before doing business with them.
I used the Amex Gold card for 30 years you know the one you pay in full every month then had another credit card with a balance that was increasing so applied for Amex Blue Open Credit card thinking I would be also happy with them couldn't be farther from the truth worst CC I've ever carried opposite of my experience with the Gold card actually feel I'm being taken by some kind of loan shark don't be a day late with them cause your rate will almost double and you'll talk to a low on the totem pole worker only ever stay away I don't usually write reviews!!
Product
American Express Credit Card
I liked
- Sales pitch
I didn't like
- Actual experience
Horrible experience with AmEx credit (SPG). Was promised a promotional offer upon signing up, which I never received. Took 5 months/9 phone calls, with several representatives confirming this promotion, before being told that I would not be getting it after all. Half...
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Product
American Express Credit Card
I didn't like
- False information repeatedly given to me
- Customer service
- Promotions
This has to be the most discriminatory company I have ever seen, just because my name is Luis Sanchez and a Latino Man it does not mean that you company can treat Latinos like second class citizens. GoDaddy is charging for services I have not used for many years yet...
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Product
American Express Credit Card
I didn't like
- Way i was treated as a hispanic
I changed autopay to another bank and since it takes a month for this to go into effect I wasn't aware that another payment had to be made in interim. AE does send an email to make a payment since there is a delay but not everyone has time to read every email sent and...
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Product
American Express Credit Card
What is this, that financial companies can make your payment date a moving target and hope that you are late so they can collect fees? I liked the company formerly known as American Express. Now I'm not so sure I even know this company, its practices, and its value....
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Anonymous
Company must be having financial difficulties if they resort to eating their young. Needs better management, better practices, and stop trying to cheat its own customers!
Product
American Express Credit Card
American Express - I refuse to accept this card as payment!
American Express charges higher credit card transaction fees in order to give handouts to their customers. Another prime example of {{redacted}} taking care of each other and cheating the working white man!
Product
American Express Credit Card
I travel incessantly, and I primarily use my Amex card for ticketed events (Broadway, West End, museums, etc.). When in Australia, I purchased a couple of admissions, and I had just engaged in an on-line transaction with a museum in Paris (I'm headed there tomorrow)....
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jm
I hate them so much! Their brand is made out to be so excellent and exclusive but to be honest, they are the worst in every category for ALL the credit cards I've ever had.
Product
American Express Credit Card
I liked
- Ease of resolving merchant disputes
I didn't like
- Unnecessarily replaced my card and wasted my time
A few weeks ago I received an SMS from AMEX asking me to pay my annual fees. I had a card that ended in 2017. So I called them and told them I don't have a card anymore. After several phone calls and investigations I discovered that the card was sitting in the drawers...
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Product
American Express Credit Card
American Express - Class Action Suit
There needs to be a Class Action Law Suite, American Express needs to pay dearly through litigation and ensuing individual State sanctions...
Product
American Express Credit Card
Opened an account during promotional rewards point offer of 60k points after meetings promotional triggers. 9 months after meeting their threshold, still waiting for points. A call to their customer service is like reading a script, they all say the same thing, “the...
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Product
American Express Credit Card
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Look at it this way, it’s a penalty for being so stupid as to not read the email they sent you, I guess next time you receive either snail mail or email you’ll read it won’t y...