Product: American Express Credit Card Clear all filters (0 of 94 reviews match)
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What is this, that financial companies can make your payment date a moving target and hope that you are late so they can collect fees? I liked the company formerly known as American Express. Now I'm not so sure I even know this company, its practices, and its value....
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Anonymous
Anonymous

Company must be having financial difficulties if they resort to eating their young. Needs better management, better practices, and stop trying to cheat its own customers!

1.0
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American Express Credit Card
#1375107
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American Express - I refuse to accept this card as payment!

American Express charges higher credit card transaction fees in order to give handouts to their customers. Another prime example of {{redacted}} taking care of each other and cheating the working white man!
1.0
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American Express Credit Card
#1362833
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They ignore problems that customer is facing again which is not my fault but American express's error!!!!!! ---detail ------ I have one American express card under Charles schwab bank and being declined since last week. To avoid such circumstances, I normally pay on...
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Anonymous
Anonymous

Sounds like you are at the mercy of the account and it would help a lot if you got another card to use when they have messed up.

2.1
Product
American Express Credit Card
I didn't like
  • Attitude and lack of effort of customer service
  • Never got a call back
  • Lied to
#1268377
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I am a small business owner in Orando, Florida, used amex cards for several years, after hurricanes irma and maria devastetedstate in 2017 business were slow so high balances were accumulated on credit cards. In march 2018 amex representative offered solution to set up...
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1.8
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American Express Credit Card
#1264553
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American Express - They are insane

I informed American Express details including name and how pin number was obtained and I was informed that I authorized charges even after I filed police report. They refused to return money.
1.4
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Additional Fees
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Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
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Product
American Express Credit Card
#1238521
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They raised my apr due to low credit score which has been low for a long time but now they are raising it ( trolling for more ways to make &)? Anyways I am pissed because I've been a customer since 2004.I tLked to to customer service & told them that and it apparently...
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1.0
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American Express Credit Card
#1200813
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Have being using my AMEX for more than 12 years without penalties, late payments, no issue at all.Taking care of it as my best card, we use it every single day (my wife and me) Today received a letter letting me know they will rise my APR from 8.99 to 14.99 just like...
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American Express Credit Card
#1170322
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On 6/29 I got 2 emails from Amex that I was over the limit. I called 3 times. Each rep assured me I had a few hundred $ of open credit but I knew that could not be the case. I made payment by phone to go under the limit. On7/1 the phone system had finally caught up to...
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2.4
Product
American Express Credit Card
I liked
  • Past product offerings
I didn't like
  • There cust service and they kept giving wrong information
#1068857
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I decided to apply for a Marriott American Express CC, because I could see the benefit of accumulate my points just for staying at all the different hotels they own and the convenience of always knowing the level of service and stay they offer. I received my credit...
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American Express Credit Card
#1066729
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Was an American Express customer for 30 years. Paid an annual fee for my card continually and they want another fee for another card that they had tied to my originally card. Refused to honor their original commitment. Terrible customer service. Customer Care cut me...
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American Express Credit Card
#1036088
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