American Express Credit Card Reviews and Complaints
American Express in Miami, Florida - Look carefully at their annual Fee's, as they are going up in 2020
Update by user Sep 19
Directly from Am Ex Rep:Hello DanaChris - 1:46 PMPlease allow me few minutes, while I check this for you.Chris - 1:47 PMYes, I see there is another offer for $250 statement credit after spending $1000 within first 3 monthsConfirmation of date added on my account (sic...
- Customer service lies
- Bad service and incompetence
Resolved: American Express in Orlando, Florida - Ridiculous Treatment for Loyal Customer--HORRIBLE
Update by user Oct 12
AMEX finally came to their senses after 6 phone calls and actually listened to the original recording between myself and the customer service person who incorrectly Advised me. Delayed my payment to next billing cycle and credited my account with $200 recognizing my 38 yr loyalty and impeccable payment history
Original review posted by user Sep 12I was scheduling a significant purchase ($40,000) and called on Sept 05 to inquire about the billing cycle so I could put the transaction thru for following month billing. I was told to put it thru on Sept 06 so it would be on my October statement. It came on my September statement. Asked them to move it and they said impossible even if they could recapture the phone log. I am a Platinum member for 38 years and often pay my bill IN ADV and usually carry a credit balance. What a way to be treated. Am dropping my Platinum and Business Green Cards
American Express - Cut my limit when I needed it and for no good reason!
- Worse nighmare
- Unhelpful customer service
American Express - Very poor service.
American Express in Braintree, Massachusetts - Please read others reviews before doing business with them.
- Sales pitch
- Actual experience
- False information repeatedly given to me
- Customer service
Thank You for Your Submission
Your comment is successfully posted.