Update by user Mar 03, 2016
American Express refuses to explain why they honored everything in their credit card offer EXCEPT the $300 credit. They continue to deny me the credit even though they admit I've earned it.
If anyone has their card, they need to close their account and apply to an ethical credit card company. AE lies to its customers and falsely advertises to *** people into applying for their card.
They focus on the military, seniors, and small business owners. Avoid AE at all costs!
Update by user Feb 04, 2016
After six months of American Express giving me nothing but excuses for their delay in crediting my account the overdue $300, they are now claiming that they forgot to include the RSVP code on my application. Funny how the card I received matches EXACTLY with the card they were advertising.
So, now they're claiming that since the RSVP code wasn't on the application, they don't have to pay me the $300 credit that their reps have been telling me since the day I opened the account is forthcoming. Nice Try American Express. The interest free period matches.
The 3% back on the category of my choice matches. Funny how the only thing that doesn't match is their obligation to credit my account the $300.
Original review posted by user Feb 02, 2016
In August, 2015 I applied for an American Express credit card. The offer included a $300 statement credit if I charged $1,000 on the card within the first three months.
I charged over $1,000 and am still waiting for my credit. I call every month and get "We're looking into it". "We've open an investigation". "Please give us six more weeks to look into this matter." I called today and was told that no investigation was started but they would be happy to start one.
They refuse to issue the credit card credit as indicated in the letter attached to my application.
RSVP Code for the credit: V342-330-067-5595. I tried to close this card today but was told that no credit would be applied if I did.
Product or Service Mentioned: American Express Credit Card.
Reason of review: Not as described/ advertised.
Monetary Loss: $300.
Preferred solution: Full refund.
American Express Cons: False advertising.