Product: American Express Platinum Credit Card Clear all filters (0 of 7 reviews match)
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I was in the American Express card holder of three cards one of them being the American Express platinum card. I contacted American Express a couple months ago and closed one of my accounts due to not using the card. I thought no reason to have three of their cards....
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1.1
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American Express Platinum Credit Card
#1245295
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I'm currently on hold for the 7th time, it's been over an hour and I'm still waiting for assistance with booking a hotel without my Amex Platinum card present. I can't believe that after decades of being with this company as a loyal customer who has ALWAYS paid on time...
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Anonymous
GreatLakes16

You should try taking your business to Chase instead. They have state of the art customer service and very good personal and business credit card offers. A good replacement fo...

1.0
Product
American Express Platinum Credit Card
I didn't like
  • Customer service not trained to handle business travel request
  • Manager not available to take call
  • Over an hour on hold
#1202152
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I have been a customer of Amex for 11 years with three platinum cards. Personal, Corp and Delta. I disputed charges that were being processed on an old number. Customer service said they would do a 4 year vendor block and I would not be responsible for charges. So I...
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1.4
Product
American Express Platinum Credit Card
I didn't like
  • Bad service and incompetence
  • Bad customer service
  • Treat longterm customers like dirt
#1114686
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I called to inquire very upset about this and told them I thought it was horrible customer service I've always paid on time I have plenty of other cards I can use with zero balances we were building a house so yes I'm going to utilize my cards sad thing is the...
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American Express Platinum Credit Card
#1072032
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American Express Platinum Credit Card Review

I was an Amex customer for 27 years, holding a platinum and Starwood card. 2MM year income and FICO way over 800. I was a couple days late paying and fees and default interest was imposed, points were also taken. I cancelled both my cards as Amex obviously does not want my business. Good riddance !
1.0
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Product
American Express Platinum Credit Card
#1015181
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I applied for an Amex platinum card and was told that I would receive 40,000 bonus points. I previously had an offer for 100000 points and the rep told me that if i did not have the offer code they could fulfill the offer but if I received another offer I could call in...
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American Express Platinum Credit Card
#968815
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We got the platinum card not only for the travel benefits but also because of the supposed world-class service it advertises for when things can go wrong with travel. The platinum card perks are great but when you actually have something go wrong, the service you get...
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2.6
Product
American Express Platinum Credit Card
#883751
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