Product: American Express Prepaid Card Clear all filters (14 of 14 reviews match)
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A bit over a week ago, I noticed over $300 in fraudulent charges on my account and called American Express immediately to inform them that somebody had gotten a hold of my account numbers and apparently used my account to make three purchases. They went through the...
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1.0
Product
American Express Prepaid Card
I didn't like
  • Fraud department is a fraud
#1032786
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American Express Serve is the worst prepaid card ever. This is the only pre-load card that place a 30 day hold on their members funds, after the merchant cancel the transaction, and also has direct deposit loaded onto the card. The member cannot have the funds place...
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1.0
Product
American Express Prepaid Card
I didn't like
  • Worst
#957142
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DONT GET AMEX SERVE THEY STEAL PEOPLES MONEY IM WARNING U U WILL REGRET IT! IM TRYNA FILE A LAWSUIT AGAINST THEM
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Anonymous
Anonymous

I will join you. Worst experience ever. Had fraud on my card and they said you will get no credit. Called customer service numerous times only to get told to call again. Pleas...

1.0
Product
American Express Prepaid Card
#816828
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American Express Prepaid Card Review

#835712
They took my money a 25.00 deposit was placed back on card and they took 2.00 how many more people's have arethey doing this to then took another 4.00$ reporting to better businesses
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Don't buy this! It isn't usable anywhere and it steals money off the card. When you try to call to find out why you never get ahold of a real person. Worst card of all time. It also advertised no hidden fees and that was a lie. You will NEVER get your money back!...
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1.0
Marshall, Missouri
Product
American Express Prepaid Card
I didn't like
  • Customer service
  • Poor communication
  • Way they handled things
#800905
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American Express Serve has the worse consumer support ever!. I had fraudulent charges on my account that went three times over the amount in the account and called and report it. I asked how is it that the company allowed such outrageous charges to happen without...
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ninastar022
ninastar022

Same thing happened to me on 12/21/2016. Someone called into American Express Serve and was able to change my email address and phone number. I found out within about 10 hours...

Anonymous
Anonymous

So did you ever get your money back because the sane thing has happened to me...

Product
American Express Prepaid Card
#798387
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I opened an prepaid account with Bluebird, my card was stolen and my identity taken along with several fraud charges. Bluebird sent replacement but did not close out the first card leaving my money to be stolen again for the credits i did recieve. Now they loose my...
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Product
American Express Prepaid Card
I liked
  • Worse nighmare
I didn't like
  • I am hold responsible for a fraudulent charges on my account
  • Knew my identity was stolen
#787313
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I made a deposit of 500 us dollars in a local Family Dollar.The transaction never showed up on my balance. Ive wasted a week in phone calls trying to resolve this issue. They have not returned my money and regularly put me off by saying it's under investigation. My...
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1.0
Product
American Express Prepaid Card
#730161
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I KNOW I'M GOING THROUGH THE SAME THING.THEY WON'T GIVE ME ANY REASON WHY THEY CLOSED MY PREPAID ACCOUNT AND ARE HOLDING MY MONEY !!!! CAN'T UNDERSTAND THE PERSON ON THE OTHER END. THEY ARE A BILLION DOLLAR COMPANY AND THEY HAVE NO INFO TO GIVE ME .I DISPUTED A CHARGE...
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Product
American Express Prepaid Card
#716455
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I recently bought a serve card for my 16 year old son. Their monthly fees, reload fees etc were lower than the prepaid visa he was previously using-so it sounded like a good deal... should've know better... we registered the card w/ my SSN (just as we had done with the...
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Anonymous
Anonymous

***correction*** they CAN'T cancel the previous application

Product
American Express Prepaid Card
#510951
Reply to reviews
the serve card is a prepaid card not a credit card! you can not get cash back the only option is credit you are limited on how much of your money you can take out of an atm your only option to get YOUR MONEY!!!!! T HATE THIS CARD!!!! IT is going to take 3 months to get...
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Anonymous
Scammed

Got the same problem, I didnt know this bfore i had my taxes put on there. Needing my money for a car purchase and cant freakin get my money, piece of *** card and company. Im...

Product
American Express Prepaid Card
#480644
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