Update by user Jan 05, 2013
So once again I spent a day contacting the retailer and getting no where, I then went back to American Express to give them a chance to help me. They closed my account and will not answer any e-mails and when I call my call is dropped as they keep telling me (funny my call has been dropped five times in less then 20 min. thinking they need a better phone service).
Original review posted by user Dec 05, 2012
For all of you that signed up or thinking about signing up for the American Express Serve card..... DO NOT DO IT!!!!!!!!
I signed up thinking American Express good company!
I bought item, bad item, returned item, company stated would return monies, 30 days later no monies call company stated past 30 days......Called American Express Serve Card they stated there was nothing they could do so sorry good luck.......So out the monies and item and no support. If I had used my credit card I would not lost my monies so beware and for warned the Serve card is nothing but *** and if you buy stuff make sure you want it as they will not help you!!!!
Product or Service Mentioned: American Express Credit Card.
Monetary Loss: $39.