Salt Lake City, Utah
5.8K views 44 comments
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Update by user Jan 05, 2013

So once again I spent a day contacting the retailer and getting no where, I then went back to American Express to give them a chance to help me. They closed my account and will not answer any e-mails and when I call my call is dropped as they keep telling me (funny my call has been dropped five times in less then 20 min. thinking they need a better phone service).

Original review posted by user Dec 05, 2012

For all of you that signed up or thinking about signing up for the American Express Serve card.....DO NOT DO IT!!!!!!!!

BAD BAD!!!!!

I signed up thinking American Express good company!

I bought item, bad item, returned item, company stated would return monies, 30 days later no monies call company stated past 30 days......Called American Express Serve Card they stated there was nothing they could do so sorry good luck.......So out the monies and item and no support.If I had used my credit card I would not lost my monies so beware and for warned the Serve card is nothing but *** and if you buy stuff make sure you want it as they will not help you!!!!

Review about: Serve Card.

Review #364917 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / $39
Preferred solution Not specified

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Selma, California, United States #1275755

Ture,America express holding my money$2500.00and closed my credit card,no support don't know who to contact regarding this issue cause I don't get no answers .Help please

Anonymous
Hilton Head Island, South Carolina, United States #1238381

American Express customer service is the most UN-American thing I have ever experienced!I have been transferred 11 times trying to speak to a United States customer service representative and I'm still in India!

This *** card is a piece of *** and I wouldn't own this card!!

Stay away!!This is a corporate card and it sucks !!

Be warned and stay away from American Express Corporate or Business credit cards.....they suck beyond belief!!

Anonymous
Mandeville, Louisiana, United States #1191720

they stole $500 from me as well

Anonymous
#1099531

I have a serve card I put $100.00 on it,did not have a problem it worked,put $20 on it work,what u do is go to WalMart check out, tell them what u want to put on it then it works.

Anonymous
#1091716

They suck and they r rude never again

Anonymous
#1091321

I am a AMEX platinum card member and am reconsidering my relationship with AMEX; as previous posts noted the card sux.There were z bunch of bait and switch features which AMEX have now stripped from the card which makes it useless.

I received an email from AMEX today that they Te no longer allowing me to add funds to the card and asked me to close the account. There is no explanation; called customer [dis]service and they said they are not allowed to answer my question and gave me a post office box where I need to send my inquiries ..

Really AMEX, yhTs how you treat customers.I will spread the word to dtAy away from AMEX and AMEX serve!!

Anonymous
#1059731

American Express serve call center is India somebody in this call center stealing money from people cards here is how the do the scam , you link your bank card to load the card for example you load the card $20 they took the money instantly from your bank transaction done that what you think !! After a two week you ll see $20 debit again from your bank account !!! Stay away this card is a scam

Anonymous
#1059433

Clarence....

This Is By Far The Worst Card I Ever Been Affiliated with.

They have horrible customer service and they claim to protect your account but will continue to lie to you until you eventually just get tired of calling and hearing the same ***.

Would not recommend this card to my enemy......

Anonymous
#1036503

you cannot use the American Express Serve card in the supermarket, grocery store or liquor store. So all of my funds are on this card that i can't use.

Anonymous
#1017797

I just had a similar experience, I went to click "checkout" on an online order, but because I misspelled my address it rejected it, but the money is still on "hold", and the $100 I just loaded 30 minutes earlier now I have to wait 8-10 days to get back...

Now they're changing their policies and starting to bill $5 per month...

*** em...I hope they fall to pieces and get bought out by Mastercard some day....

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