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I have an American Express gift card I received as a rebate from Sprint. The card had to be activated twice and even then would not accepted in many places.

It was forgotten until recently. That is when I discovered American Express was STEALING $3.00 a month from me for not using it. AE customer service called it a service charge. If I am paying for service I expect to get something.

I received no notifications and I received no statements, in other words I received no service. I was just being robbed.

The guy in customer service said I needed to read the fine print. I will never deal with then again.

Product or Service Mentioned: Sprint Reward Card.

Reason of review: Problems with payment.

Monetary Loss: $50.

Preferred solution: Full refund.

American Express Cons: Arrogant customer service, Hidden fees.

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Machele
#1202319

Service charges on these things are common. I stopped doing business with Amex years ago due to bad customer service.

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