then went on to harrass us when we wouldn't pull out nearly a 1,000 dollars to instantly pay two months because THEY had changed our address and was sending OUR CONFIDENTIAL credit card information to somebody else's house and address.
They sent our account (after 15 years of business airlines/hotels/ worth hundreds of thousands of dollars paid on time every single month) to collections where they called and treated us like common thieves.
And it was all their fault. I hung up on them at least a half dozen times; threatened to sue them.
Product or Service Mentioned: American Express Account.