A few weeks ago I received an SMS from AMEX asking me to pay my annual fees. I had a card that ended in 2017.
So I called them and told them I don't have a card anymore. After several phone calls and investigations I discovered that the card was sitting in the drawers of the bank for the past two years. I asked the bank to cancel it and refrain from paying AMEX this year's annual fee in addition to returning my last year's fee. I received a phone call from AMEX in this respect.
I made it clear that I didn't want the card and asked them to cancel it. A few days later I received the following SMS:
A payment request for USD 175.00 has been sent to your bank pursuant to your Direct Debit instruction for your AMEX Card ending 015.
Kindly ensure thatyour bank account is adequately funded. Thank you.
Isn't that harassment?