Joplin, Missouri
Not resolved
0 comments

attempted to withdrawal 200 from a Walmart atm. told me my card was restricted.

after a few calls, I learn amex bluebird computers went down. after being assured I would have my money back within 24 hrs, three days later I still don't have it. customer support in asia somewhere is horrible, and will lie to you to get you off the phone. last time I called was on hold for 40 minutes, only to get hung up on.

worthless ***. my entire weekend has consisted of trying to get someone there to explain when I will see my 200 dollars. the Asian customer service is horrible. do not use this card.

ever. unless you want high blood pressure and no access to your money

Reason of review: Poor customer service.

Monetary Loss: $200.

Preferred solution: Let the company propose a solution.

American Express Cons: Horrible customer service, Being lied to.

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