Customer service
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I have both a Platinum & Everyday Cash card. All of a sudden my Everyday Cash card limit is lowered with no explaination.

When I called, I was transferred to India. Why does someone in India have control of my credit line in America I’ll never know. So I have to send my check stub to them to prove that I make what they think is enough. But in the meantime my platinum card with no limit is fine.

Makes no sense. 7-10 days later I get a letter that says that I don’t get my limit restored. This whole lowering of my limit was done by an automated system they say. I told them when I close my accounts that it will be done by a human being.

They have become “UnAmerican Express”. Never again will I use them.

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The worst company to do biz with the lower my limits for no reasons , they pull my credit report without my consent that is illegal.

I will sue American express for the illegal tactics to costumers .

I got transferred 12 times to countries in asia .

Absolutely terrible terrible company. Please do not do biz with american express .

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