Customer service representative name: Vivek, has indian accent.
I requested a credit line increase and received an email notice requesting me to contact customer service. I spoke with vivek who start the conversation with a very rude and aggressive voice.
He don't why I received the email, he didn't want me to speak with his supervisor or with a different customer representative personal. I requested him to transfer me to his supervisor but he transferred me a wrong line....
Am just pissed off with american express for having this type of individual in there customer service center. I am hoping that the person is spoke is not stationed in india.
Product or Service Mentioned: American Express Credit Card.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
American Express Cons: Attitude of representative.