American Express Contact Information

Toll-Free Number:

  • (800) 528-4800

American Express Prepaid Card:

  • (866) 207-7970

Customer Service:

  • (800) 528-4800

Express Cash/Cash Advance at ATMs:

  • (800) 227-4669

Gift Card:

  • (877) 297-4438

Merchant Services Support:

  • (800) 528-5200


  • (800) 522-1897 (in New York)
  • (800) 221-9950
  • (800) 243-3888 Apply By Phone
  • (800) 472-9297 Pay Bill

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Currently you can call only US numbers.

Headquarters Address:

American Express
P.O.Box 981535
El Paso, Texas 79998-1535
United States

Social Networks:

Summary of American Express Customer Service Calls


Customers Contact American Express to Ask about:


  • “Locked out of my account”


  • “Scam letter”

American Express Rating Stats

1.5 out of 5 stars
based on 237 reviews
See all 522 reviews reviews

Rating stats

  1. 169 reviews
  2. 45 reviews
  3. 13 reviews
  4. 6 reviews
  5. 4 reviews

Rating trend

About American Express

Top 5 American Express Products

Credit Card, Account, Prepaid Card, Serve Prepaid Card, Reward Card

Top 5 Likes about American Express

Worse nighmare, Waste of my time, Were a great company until i became a fraud victim, Past product offerings, No hold time

Top 5 Dislikes about American Express

Customer service, Incompentent customer service, Uses overseas based customer service, Unhelpful customer service, Being conned and ripped off

Top 5 Related Companies

Plenti, Bluebird By American Express, American Express Global Business Travel , Accertify, American Express Travel Resources


American Express - AMEX is a diversified financial services company that was founded in 1850 by Henry Wells, William Fargo and John Butterfield. American Express specializes in credit card, charge card and traveler's check business. The tagline of the company is: "Are you a card member?" American Express provides a line of credit card products, such as One card, Discover card, Centurion card, Blue card, Red Card, Clear card, Express Pay card and Plum card that allow their customers to carry a balance, interest protection, rewards program, savings accelerator plan, damage waiver and a variety of other benefits. American Express is a truly international company that has offices all around the world.

American Express reviews and complaints

American Express is ranked 28 out of 330 in Cards category

Payment Methods

American Express

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