Contact American Express Customer Service
Contact Information
American Express Phone Numbers
Toll-Free Number:
- (800) 528-4800
American Express Prepaid Card:
- (866) 207-7970
Customer Service:
- (800) 528-4800
Express Cash/cash Advance At Atms:
- (800) 227-4669
Gift Card:
- (877) 297-4438
Merchant Services Support:
- (800) 528-5200
Tty/tdd:
- (800) 522-1897 (in New York)
- (800) 221-9950
- (800) 243-3888 Apply By Phone
- (800) 472-9297 Pay Bill
- (212) 640-2000
- (212) 640-5574
- (800) 463-5911
American Express Chat:
American Express Email:
Corporate Office Address:
Help in Social Networks:
Summary of American Express Customer Service Calls
CALLS
CONNECTIONS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact American Express to Ask about:
Account Question:
- “Were airline tickets deducted from my account”
- “I need to unlock my account”
- “Locked out of my account”
Cards Question:
- “Appy for credit card”
- “You have stopped my credit card and we are in Mexico trying to use it”
- “I had amazon stealling 14.99 and then 9.99 off of my credit card i need 2 talk to someone on yhe phone now”
Activation/ Cancellation Question:
- “Didn’t cancel the dispute”
Return/ Replace Question:
- “Replace card”
Refund Question:
- “Refund question”
Payments and Charges Question:
- “To pay bill that is past due”
Request for Information Question:
- “Question on a refund check.”
Other Question:
- “Fraud”
- “My text messages not comin thru my phone”
- “Received a letter of an uncashed check”
About
Customer Care, Card Replacement, Prepaid Card Activation
Credit Card, Account, Serve Prepaid Card
Pros: Worse nighmare, Waste of my time, Were a great company until i became a fraud victim, Past product offerings, No hold time
Cons: Bad customer service, Unhelpful customer service, Incompentent customer service, Uses overseas based customer service, Lied to
Plenti, Bluebird By American Express, Membership Rewards, American Express Global Business Travel , Accertify
American Express - AMEX is a diversified financial services company that was founded in 1850 by Henry Wells, William Fargo and John Butterfield. American Express specializes in credit card, charge card and traveler's check business. The tagline of the company is: "Are you a card member?" American Express provides a line of credit card products, such as One card, Discover card, Centurion card, Blue card, Red Card, Clear card, Express Pay card and Plum card that allow their customers to carry a balance, interest protection, rewards program, savings accelerator plan, damage waiver and a variety of other benefits. American Express is a truly international company that has offices all around the world.
American Express is ranked 29 out of 362 in Cards category
USA
American Express Stats
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Number of Calls
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