Contact American Express Customer Service
American Express Phone Numbers and Emails
Toll-Free Number:
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(800) 528-4800Personal Cards
Customer Service:
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(877) 297-4438American Express Gift Cards
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(844) 273-1384American Express Loans
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(866) 207-7970American Express Prepaid Card
American Express Emails:
Contact Information
American Express Website:
American Express Help Center:
Corporate Office Address:
Other Info (opening hours):
Mail Addresses:
Bill Payment
American Express
P.O. Box 650448
Dallas, TX 75265-0448
Bill Payment (Overnight)
American Express
Attn: Express Mail Remittance Processing
20500 Belshaw Ave
Carson, CA 90746
Other Locations:
Avenida Patriotismo 635,
Benito Juarez, CDMX 03710, MX
Viale Alexandre Gustave Eiffel, 15,
Rome, Laz. 00148, IT
100 Feet Road,
Bengaluru, Karnataka 560047, IN
American Express Customer Service Reviews
I was not happy they did not understand being a Custer for so long and. NEVER late with my payments how I felt
How Good is American Express's Customer Service?
Summary of American Express Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call American Express?
Cards Question:
- “Lost cards”
- “Try to get a card”
- “Lost card”
Payments and Charges Question:
- “Bill for 158.47 from Walmart”
- “Payment”
- “Unauthorized charges”
Account Question:
- “To retry account infu”
- “Sign up points”
- “Balance”
Request for Information Question:
- “Need to find out balance”
- “About my card”
- “I have a question about cards”
Activation/ Cancellation Question:
- “Cancel account”
- “Cancel card”
- “I want to reactivate my card, but don't have my user ID”
Product/ Service Question:
- “Need letter for car insurance”
- “Statis of a persomal loan application”
- “Can't withdrawal money”
Shipping and Delivery Question:
- “I haven't received my card in the mail.”
- “I didn't receive my new card”
- “Didn't receive my card”
Return/ Replace Question:
- “Replace credit card”
- “Have not reviewed my replacement card”
- “History records and replacement card”
Refund Question:
- “To see if I got a refund from Princess cruises in the Amy of $500.”
- “I need a refund”
- “I need my money back from Lesko help”
Staff Question:
- “I am not complaining- thought it was a regular customer service number, they answered my questions very quickly,I am not a pissed off client.”
- “Services”
- “Customer service”
Website/ Application Question:
- “Regarding my application process”
- “Application Status”
- “Application”
Employment Question:
- “I want to pay off my card”
- “Payoff amount, and close account”
- “Payoff”
Other Question:
- “Despute”
- “To speak with someone”
- “My statement”
About
, , , ,
American Express - AMEX is a diversified financial services company that was founded in 1850 by Henry Wells, William Fargo and John Butterfield. American Express specializes in credit card, charge card and traveler's check business. The tagline of the company is: "Are you a card member?" American Express provides a line of credit card products, such as One card, Discover card, Centurion card, Blue card, Red Card, Clear card, Express Pay card and Plum card that allow their customers to carry a balance, interest protection, rewards program, savings accelerator plan, damage waiver and a variety of other benefits. American Express is a truly international company that has offices all around the world.
American Express is ranked 27 out of 200 in Cards category
USA
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