Not resolved
1.0
Details
0 comments

I got my taxes done at jackson hewitt and they gave me an amex serve card. I went to use this card on Saturday and it kept being declined.

When i called customer service i got a recording "our system is updating" so i made the purchase (almost 1,000.00) directly from my bank account. When i finally was able to log into the app, boy was i suprised to see that purchase amout is on hold!!!! I was finally able to reach a real person, after a 30 min wait toady and was told the money would be released in 8 hours....still has not been and now i see a charge of 10.99 from GNS america Express???

I am beyond upset. Im out a grand, and no one is available to freaking talk to!!!!

Product or Service Mentioned: American Express Serve Prepaid Card.

Reason of review: Problems with payment.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

American Express Reviews

  1. 199 reviews
  2. 51 reviews
  3. 14 reviews
  4. 6 reviews
  5. 5 reviews
American Express reviews