Not resolved

ok, so I chose my tax refund to be put on AMEX Serve card. Got a card in a mail, got an email saying to activate the card.

I registered, then logged in, then clicked on ACTIVATE and typed in correct card numbers. The system didn't accept the numbers and locked my card after several times. I got online massage saying that my card is locked and to call 1800-954-0559 number to unlock.

When I call the number, I get automated msg saying to go online to activate my card and that due to safety concerns NO ONE can help me do that over the phone.

How the *** am I suppose to get my money?

who do I talk to? This is insane!!!!

Product or Service Mentioned: American Express Prepaid Card Activation.

Reason of review: Bad quality.

Monetary Loss: $152.

Preferred solution: Let the company propose a solution.

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