Not resolved

I put money on this Amex card thinking money was safe later on that night I checked. My account and over $300 was gone.

I called immediately they canceled the card, a week went by an nothing I called but they said that doing the investigation they discovered that I authorized the transactions but I hadn’t authorized anything hadn’t bought anything they gave me $63 back and gave me a number that they called to verify the transaction but when I called this same number it was a cellphone number, I called Amex again and the lady told me the can longer discuss the matter and hung up!! I don’t know what to do to get the rest of my money back?!?

Product or Service Mentioned: American Express Prepaid Card.

Reason of review: Problems with payment.

American Express Pros: No hold time.

American Express Cons: Steal your money, Allow fraud on your card.

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