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Alexia W Lth
Verified Reviewer

I'm wondering how to use my American Express gift card online

Top question

I'm wondering how to use my American Express gift card online. I received it as a gift and I'd like to make an online purchase

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1 comment
Harry Rollins
Financial Expert


To use your American Express gift card online, simply follow these steps:
1. Visit the website or online store where you want to make a purchase.
2. Select the items you wish to buy and proceed to the checkout page.
3. In the payment section, choose the "Credit Card" option.
4. Enter the 15-digit gift card number and the expiration date.
5. Provide any other required details and complete the transaction.
If you encounter any difficulties or have further questions, contact American Express Customer Support team to assist you.

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Crystal H Ffx

How can I get money put back on my card.

I noticed this morning on 3-18-2021 that they was $100 taking out twice that same day and I didn't not cash that money out. I don't know what had happened but it showed up when I was looking online at my banlce so I was hoping I could get some help to fix that problem, Thanks!

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1 comment
Harry Rollins
Financial Expert

According to the American Express help section, for any charges you don't recognize, you may open a dispute following these steps:
  • log in to your American Express account;
  • go to the Inquiry & Dispute Center;
  • click on 'Open a Billing Dispute';
  • select the transaction in question;
  • follow the steps to complete your request.

If you suspect any fraud, please call 1-80*-528-4800 immediately.

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Jessica N Txk
Verified Reviewer

How do I change my email address?

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1 comment
Harry Rollins
Financial Expert

According to the American Express Faq page, in order to change your email address your should:
  • Call American Express Customer Service line at the number printed on the back of your Card;
  • Write in to American Express Customer Service and mail the original signed letter to Card Member Services, P.O. Box 852, Singapore 911912.

The change will be effective immediately upon receipt of the request.

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Tonya J Xbw

Please how can I unlock my Amex serve account and card?

My Amex serve account and card is temporarily blocked because I got a direct deposits into my bank account and I think that not against your agreement,please I need to pay rent and get some stuff. Please help me out. Thank you.

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1 comment
Harry Rollins
Financial Expert

Unfortunately, American Express does not provide any information about how to unlock the Amex serve account on the company website. Please contact the American Express customer care team for assistance. You may reach out to them:
  • via the company's social networks.

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Curtis P Ymn

Why hasn't my direct deposit payroll been put on my card

No one is answering the phone Number at bluebird or American Express. I haven't been able to contact anyone about my direct deposit from payroll.

what is going on? I need My money now and M considering changing payroll cards to another company.

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1 comment
Harry Rollins
Financial Expert

According to the BlueBird Faq page, you can get your paycheck up to 2 days before payday. You can access your money as soon as the funds are electronically added to your Account. It may take up to two pay cycles after you enrol for your Direct Deposit to begin. Please note that this is true if your employer submits paycheck information to the bank before payday. Your employer may not submit paycheck information early.
For further assistance, please contact American Express Customer Service by phone at (800) 528-4800.

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mary a Ywg

can i receive money from anywhere in the world such as australia

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PissedConsumer Official
On Behalf of PissedConsumer Help Center
On Behalf of PissedConsumer Help Center

According to American Express FAQ you can use your card withdraw cash at participating ATM locations worldwide. You can also contact American Express customer service by phone at (800) 528-4800, by email at antipiracy@aexp.com

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Tessica Lxw

conflicting zip to establish bill pay

Statement address is P.O. Box 650448, Dallas, TX 75265-**** I punch the info in for my bill pay through my bank and the address comes up with this zip instead, 33336-****.

I want to make sure and pay our bill through electronic funds through my bank and not have them send a check. (the Dallas address allowed me to send a check by USPS but I want to make sure it gets there on time.

The question being, which address gets my payment to you electronically? thank you

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Erez Pdm

We received a settlement bill from Amex and we were perplexed because we had closed the acct. Thi po box 650448 dallas tx is a fradulent address and the number they have on the bill also.

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Steven Y Qyh
Verified Reviewer

My 2020 Income taxes weresupposedly loaded onto an American Express card on Aug 5, 2021

My 2020 Income taxes weresupposedly loaded onto an American Express card on Aug 5, 2021. $7882.05 the routing number and accounts my numbers I have but the last two me I checked American express customer service acted like they could not find my account what should I do

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Toni L Dwr
Verified Reviewer

I used my card at a gas tank and it removed my money off of my card what do I have to do to get my m...

I used my card at a gas tank and it removed my money off of my card what do I have to do to get my money back

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Diana J Nah

Where is My Card ?

It has been going past 2 Wks and still have Not Received My Card. 509-460-****.

Diana JacksonKeyes !! I was Only given my Temporary #’s.

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MADANA N Djo
Verified Reviewer

What is my outstanding balance in credit card

3722 92****62007 what is outstanding balance in card.@@@@@@@@@@@@@@@@@@@@@@@@@@#@#@@@@##$$€{{Redacted}}

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Joshua B Kol
Verified Reviewer

How to find out who all is tied to my card?

Have a business card with my name on it. But I’m not sure if it’s just me or if my employer co-signed it.

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Detective Zulay K

how can i speak with someone

i need assistance with stolen gift cards - my police department was gifted 200 giftcards and some were stolen -

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Jillian E Gsv

How do I use my money in my account online it doesn't Say it's. On my card

How do I do it recieve the benefits from my serve online account onto my card please contact me back

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Lily G Qgs

Why am I always waiting over 2 hours just to speak with costumer service I get a answer then they hang up on me

Impossible to speak to costumer service 2-3 hour waiting then they hang up the phone I have been unable to withdraw money from my account

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Miya T
Verified Reviewer

How to get my money back & un purchase what ever product been bought.

I would like to know how is my card being charged by mail/telephone or whatever it says on my transactions without me knowing or setting up my card for anything. It took $227.00 from me and $29.00 and some change from me and I would just like for it to be uncharged and have my money back because I’ve never bought anything online or by mail.

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Omayra C Wgs
Verified Reviewer

How do can I unlock my American Express serve card after fraudulent suspicion

I tried to pay my car but it got declined. I was sent an email to confirm transaction and I accidentally pressed the wrong button

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Cc S

How I get my money back

I went to walgreens and bought a bar code serve card for 500 and i went to CVS and bought another one for 500 the acou t was bad so im trying to get my money back for each serve card i bought

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Thosmas C

How do I activate my card?

See if my tax refund went on it.I thought my serve card was activated, I can't get information on it

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Curtis Y Zho

I want to know if my social security disability Will be posted in My account today, August 30th. 2021, or not?

I'm just WAITING in this month with "31" days in August. Please, I'm just out of money, and I've opted for direct deposit, I don't want to have to Friday to receive any money.

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