To my complete surprise, since I have always had perfect credit, collection companies that Amex sold bad debt off to, have been calling me to collect for a company that I work for.
Amex, when confronted, said that since the business allegedly gave them my name as a secondary card holder, even without my permission or knowledge of the card, my social security number and other personal information was sold to the collection company to try and collect as “part of the file”. Amex said they can not help me any longer because it has been sold to another company… therefore I must take it up with them.
Now some greedy, unethically, rude employee of a collection company who is not regulated any way has my personal information and social security number that he proudly repeats during our combative conversations.
I believe American Express has the responsibility to protect its card holders personal information and should be liable for selling personal information that they conveniently obtained by matching my employment information from my personal Blue and Platinum card relationships with American Express.
Since I have nothing better to do these days, I am going to stop using Amex cards, write complaints, keep their phone lines busy, immoral their employee one by one with this complaint and take legal action until I am sure American Express’ practices change.